Payment Policy

Available payment methods for all lighting orders are displayed during checkout and may vary according to country, device, currency and payment provider.

Accepted Payment Methods

Payment options for lamp products may include major credit cards, debit cards, digital wallets and third-party payment services.

Payment Authorisation

All lighting orders are processed only after payment has been successfully authorised. A payment confirmation does not guarantee final acceptance of your lamp order.

We may delay, refuse or cancel your lamp order if payment information cannot be verified or if the transaction is considered potentially fraudulent, restricted or unusually high risk.

Billing Information

Customers must provide complete and accurate billing information. The billing name and address should match the records held by the card issuer or payment provider when purchasing our lamps.

Currency and Conversion Charges

Prices of all lighting fixtures are displayed in the currency shown on the website or during checkout. If the customer’s payment account uses another currency, the bank or payment provider may apply its own exchange rate or conversion fee.

We do not control exchange rates or fees charged by financial institutions or payment providers.

Payment Security

Payments for lamp products are processed through third-party payment service providers. We do not normally store complete payment card numbers on our own website systems.

Customers should never send complete card details, security codes or banking passwords by email or telephone.

Payment Disputes

Customers should contact us at chengmaiyelete@outlook.com before opening a payment dispute so that we have an opportunity to investigate and resolve issues related to your lighting order.

Taxes and Duties

Applicable taxes may be calculated during checkout for all lamp purchases. International lighting orders may also be subject to customs duties, import taxes or handling fees imposed by the destination country.